Shipping policy

Thank you for choosing Cooper Landscape Lighting for your landscape lighting needs. We are committed to providing you with the best shopping experience, including efficient and transparent shipping.

Order Processing:

• Upon receiving your order, our team works diligently to process it within 1-2 business days.
• Orders placed on weekends or holidays will be processed on the next business day.
• You will receive an order confirmation email with tracking information once your order is shipped.

Shipping Methods:

• We offer a variety of shipping options to suit your needs.
• Standard Ground Shipping: Typically delivers within 3-9 business days.
• Expedited Shipping: Faster delivery options available at an additional cost.

Shipping Costs:

• Shipping costs are calculated based on the weight, size, and destination of your order.
• Free shipping may be available for qualifying orders (check promotions).

Delivery Areas:

• We currently ship within Canada and the contiguous United States.

Shipping Partners:

• We work with reputable carriers to ensure your order arrives safely and on time.

Delivery Issues:

• In the rare event of a delivery issue, please contact our customer support team immediately.
• We will assist in resolving any shipping-related problems to your satisfaction.

Order Tracking:

• You can track your order using the provided tracking number.
• If you have any questions or concerns about your shipment, please reach out to us.

Returns and Exchanges:

• For information on returns and exchanges, please refer to our Returns Policy.

Shipping Policy Updates:

• Our shipping policy may be subject to periodic updates. Please review it before making a purchase.

At Cooper Landscape Lighting, we prioritize your satisfaction and aim to make your shopping experience as smooth as possible. If you have any questions or need further assistance, please don't hesitate to contact our customer support team. Thank you for choosing us for your landscape lighting needs.